SAWATDIKAA
TRAVEL
TRAVEL
Tour Business license No. 41/00907
Phone : +66 (0)83 221 6930 (Thai) | +66 (0)64 250 8111 (English)
ข้อกำหนด นโยบาย และเงื่อนไขการให้บริการของ Sawatdikaa Travel
We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws. This policy outlines how we collect, use, and safeguard your information.
We collect information necessary to provide our premium travel services. This includes your name, email address, phone number, and passport details when you make a booking or inquire about a tour package.
Your data is encrypted and securely stored. We only share necessary details with trusted partners (such as airlines and hotels) to fulfill your travel arrangements. We never sell your personal information to third parties.
All online transactions are securely processed through ChillPay Payment Gateway. We do not store your credit card information on our servers.
You have the right to request access, modification, or deletion of your personal data at any time by contacting our support team.
We understand that travel plans can change. Cancellations made 45 days or more prior to the scheduled departure date will receive a 100% refund of the deposit or full payment.
Cancellations made between 30 to 44 days prior to departure will incur a 50% cancellation fee. Unfortunately, cancellations made less than 30 days before departure are strictly non-refundable due to advance bookings with our partners.
If a tour is canceled by us due to unforeseen circumstances (e.g., severe weather, failure to meet the minimum passenger requirement), you will be offered a full 100% refund or the option to reschedule to another available date.
Approved refunds will be processed back to your original method of payment (via ChillPay or Bank Transfer) within 14-30 business days, depending on your bank's processing times.
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